Terms of Service and Public Offer Agreement

Effective date: 10 September 2026

Last updated: 10 September 2026

1. About these Terms

These Terms of Service and Public Offer Agreement (the "Terms") govern access to and use of the 99tools website at 99tools.tech, the application at app.99tools.tech, and related software, tools, features and services (together, the "Service").

The Service is operated under the 99tools brand by Individual Entrepreneur Kuznets O.S. (FOP Kuznets O.S.) ("99tools," "we," "us," or "our").

By creating an account, using the Service, purchasing Credits, or otherwise accessing paid functionality, you agree to these Terms, our Privacy Policy, Cookie Policy and Refund Policy. If you do not agree, do not use the Service.

Paid transactions may be processed by a third-party payment provider, payment processor, authorized reseller or Merchant of Record. The applicable provider, checkout terms and any provider-specific buyer terms will be identified or made available at or before checkout. Those terms may apply in addition to these Terms for the payment transaction.

2. Eligibility and accounts

You may use the Service only if you are legally capable of entering into a binding agreement under the laws applicable to you. If you use the Service on behalf of a company, organization or other entity, you represent that you have authority to bind that entity to these Terms.

You must provide accurate account information and keep it reasonably up to date. You are responsible for maintaining the confidentiality of your account credentials and for activity performed through your account, except where applicable law provides otherwise.

If you believe your account has been accessed without authorization, contact support@99tools.tech promptly.

3. The 99tools Service

99tools is a software-as-a-service (SaaS) platform for print-on-demand, e-commerce and related product-content workflows. The Service provides digital mockup rendering and related product-content tools. 99tools does not sell, manufacture, ship or fulfill physical products.

Depending on availability, features may include ready-made mockup rendering, batch rendering, user-uploaded mockups, catalog-image generation, print-preparation tools and other digital functionality made available in the Service. The standard mockup workflow applies user-supplied artwork to prepared digital mockup assets to create product-listing images.

The Service is software-based. Unless expressly offered as a separate feature, 99tools does not provide custom design, marketing, consulting, fulfillment or other professional services.

Features may change, be added, removed or improved over time. The description, current capabilities and pricing shown in the Service at the time of use form part of the information provided to you before purchase.

Rendering speed, output appearance and availability may vary depending on the file, feature, workload, device, network conditions and other technical factors. Unless expressly stated otherwise, performance figures shown on marketing pages are typical or target figures and are not a guarantee for every operation.

4. Credits

4.1 What Credits are

Credits are internal, non-monetary usage units that provide access to defined paid operations within the Service. Credits have no cash value and are not electronic money, a bank deposit, cryptocurrency, a gift card or a general-purpose payment instrument. Credits cannot be redeemed for cash, transferred between users, resold or used outside the 99tools Service.

4.2 Purchasing Credits

Credit packs are purchased as one-time digital purchases. At the effective date of these Terms, 99tools does not automatically renew Credit packs and does not charge recurring subscription fees for Credit purchases.

The number of Credits included in a pack, the purchase price, promotional bonus Credits and the Credit cost of Service operations are displayed on the Pricing page and/or in the application before the relevant purchase or operation. The total amount charged, including any applicable taxes or fees, is displayed in checkout before payment is completed.

99tools may change future Credit-pack prices, bonus amounts or the Credit cost of future operations. Changes do not retroactively reduce Credits already credited to your account.

4.3 Credit validity

Purchased Credits do not expire solely because time has passed. They remain available in your account until used, refunded, reversed because of a payment dispute or fraud, or otherwise adjusted as permitted by these Terms, the Refund Policy and applicable law.

Closing an account does not by itself create a right to a cash refund for unused Credits. Refund and withdrawal rights are governed by the Refund Policy and mandatory law.

4.4 Credit deductions and technical errors

The applicable number of Credits is deducted when the relevant paid operation is successfully processed or otherwise treated as completed by the Service. If a technical error causes an incorrect Credit deduction, contact support and we may restore or correct the affected Credits after review.

5. Pricing, payments and third-party payment providers

Prices, Credit quantities and any promotional terms are displayed before purchase. The currency, payment methods, applicable taxes and final amount payable are shown in checkout.

Paid transactions may be processed by a third-party payment provider, payment processor, authorized reseller or Merchant of Record. Depending on the arrangement, that provider may collect the payment, issue receipts or invoices, calculate and collect applicable indirect taxes, perform fraud screening, process refunds and disputes, and provide transaction-related buyer support.

99tools remains responsible for the nature, functionality, availability, delivery and support of the Service and for crediting purchased Credits or other digital entitlements as described.

We do not require or intend to store full payment-card numbers or card security codes where payment is processed by a third-party provider. Payment information is handled in accordance with the applicable provider's terms and privacy practices.

A payment provider may reject, delay, cancel, reverse or review a transaction where permitted by its rules, card-scheme requirements, fraud-prevention procedures or applicable law. If a payment is not successfully completed or is later reversed, 99tools may withhold or reverse the related Credits or entitlement.

6. Refunds and payment disputes

Credit purchases are generally non-refundable after successful delivery, except where a refund, cancellation, withdrawal or other remedy is required by applicable law or available under our Refund Policy.

Where a transaction is processed by a third-party payment provider or Merchant of Record, provider-specific refund, cancellation, dispute or buyer-protection terms may also apply to the payment transaction. A provider may issue or require a refund where permitted or required under its terms, applicable law, card-scheme requirements, fraud-prevention procedures or payment-dispute procedures.

If a full or partial refund is issued, unused Credits attributable to the refunded transaction may be removed from your 99tools account. We may make reasonable account adjustments needed to prevent duplicate benefit, fraud or refund abuse, subject to applicable law.

If you believe a charge is incorrect or unauthorized, contact support@99tools.tech promptly. Nothing in these Terms unlawfully limits any right you may have to dispute a transaction with your bank or payment provider.

7. User Content

"User Content" means designs, artwork, images, files, logos, text, mockups and other material you upload or submit to the Service.

As between you and 99tools, you retain ownership of your User Content. You grant 99tools a limited, non-exclusive, worldwide right to host, copy, process, transform, render and transmit User Content only as reasonably necessary to provide the Service, maintain security, troubleshoot technical issues and provide support requested by you.

You represent and warrant that you have the rights and permissions necessary to upload and use User Content through the Service and to authorize the processing described above. You are responsible for ensuring that your User Content and your use of it do not infringe intellectual-property, privacy, publicity or other rights of third parties.

Do not upload content that you are not legally entitled to use.

8. 99tools materials and Rendered Outputs

The Service, software, interfaces, branding, databases, templates, underlying mockup assets and other materials supplied by 99tools ("99tools Materials") are owned by or licensed to 99tools and are protected by applicable intellectual-property laws.

Subject to these Terms and any feature-specific restrictions shown in the Service, 99tools grants you a non-exclusive commercial license to use images and other final outputs generated for you by the Service ("Rendered Outputs") to advertise, display, market and sell your products, including on your own websites, marketplaces, social media, advertising platforms and other sales channels.

You may crop, resize and adapt Rendered Outputs for normal marketing and listing purposes. However, you may not extract, sell, sublicense, redistribute or make available the underlying 99tools mockup template, clean source asset or other 99tools Material as a standalone stock asset, template library or competing service.

Your ownership of User Content is not transferred to 99tools merely because it appears in a Rendered Output.

9. My Mockups and user-supplied source images

Where the Service allows you to upload your own mockup photographs or source images, you remain responsible for the rights to those images. You grant 99tools the same limited processing license described in Section 7 for the purpose of preparing and using them within your account.

You must not upload photographs, trademarks, logos, artwork or other material if doing so would violate third-party rights or applicable law.

10. Prohibited use

You must not use the Service to:

  • violate applicable law or third-party rights;
  • upload malware, malicious code or content designed to interfere with the Service;
  • gain unauthorized access to accounts, systems or data;
  • impersonate another person or entity in a deceptive manner;
  • distribute unlawful, abusive or exploitative material;
  • automate access in a way that materially degrades the Service or bypasses technical limits;
  • reverse engineer the Service except to the extent such restriction is prohibited by law;
  • extract or redistribute 99tools Materials as a competing mockup or template library or service;
  • engage in payment fraud, referral fraud, refund abuse or chargeback abuse.

99tools may investigate suspected abuse and may restrict or suspend access where reasonably necessary to protect users, the Service, payment partners or third parties.

11. Third-party services and marketplaces

The Service may integrate with or produce content intended for third-party services, marketplaces, e-commerce platforms, printing services, payment providers or social networks. Those third parties operate under their own terms, technical requirements and policies.

99tools does not guarantee that a marketplace or other third party will accept any particular file or Rendered Output, or that third-party requirements will remain unchanged. You are responsible for checking the rules applicable to the platform on which you publish or sell.

12. Service availability, maintenance and changes

We aim to provide a reliable Service but do not guarantee uninterrupted or error-free availability. We may perform maintenance, deploy updates, change infrastructure, temporarily limit a feature or take emergency action for security, legal or operational reasons.

Where a material paid feature is permanently discontinued, we will take reasonable steps appropriate to the circumstances and applicable law. Purchased Credits are not reduced merely because a particular optional feature changes, provided the Credit system remains available for supported paid operations.

13. Suspension and termination

You may stop using the Service at any time. You may request account deletion by contacting support, subject to retention required by law or legitimate operational needs described in the Privacy Policy.

99tools may suspend or terminate access where there is a material breach of these Terms, fraud, unlawful activity, security risk, repeated infringement of third-party rights, abuse of the Service, or where required by law, a payment provider, card scheme or competent authority.

Where reasonably possible and legally permitted, we will provide notice or an opportunity to resolve the issue before permanent termination. Immediate action may be taken where necessary to prevent harm, fraud, security incidents or unlawful activity.

14. Disclaimers

To the maximum extent permitted by applicable law, the Service is provided on an "as available" basis. We do not warrant that every Rendered Output will be error-free, suitable for every printing method, or accepted by every marketplace or sales channel.

You are responsible for reviewing Rendered Outputs before publishing, advertising, printing or selling products based on them.

Nothing in these Terms excludes warranties, remedies or rights that cannot lawfully be excluded.

15. Limitation of liability

To the maximum extent permitted by law, 99tools will not be liable for indirect, incidental, special, consequential or purely economic losses arising from use of the Service, including lost profits, lost sales or business interruption, where such exclusion is legally permitted.

For claims that may lawfully be limited, 99tools' aggregate liability arising out of or relating to the Service will not exceed the total amount paid for 99tools products by you during the 12 months immediately preceding the event giving rise to the claim.

These limitations do not apply where liability cannot be excluded or limited under applicable law, including where applicable for fraud, willful misconduct, gross negligence, death or personal injury, or mandatory consumer rights.

16. Responsibility for business use

If you use the Service for business purposes, you are responsible for your product listings, advertising claims, intellectual-property clearance, tax obligations unrelated to the payment transaction, product safety, printing quality, fulfillment and compliance with the rules of the marketplaces and jurisdictions in which you operate.

17. Privacy and cookies

Our processing of personal data is described in the Privacy Policy. Use of cookies and similar technologies is described in the Cookie Policy.

Third-party payment providers and other service providers may independently process personal data under their own privacy notices and contractual roles. Please review the information presented at checkout and the applicable provider's privacy notice.

18. Governing law and disputes

These Terms are governed by the laws of Ukraine, without prejudice to mandatory consumer-protection rights that may apply in your country of residence.

Before starting formal proceedings, you are encouraged to contact support@99tools.tech so that we can try to resolve the issue. Nothing in this section limits any right a consumer may have to bring a claim before a court or authority available under mandatory law.

19. Changes to these Terms

We may update these Terms to reflect changes to the Service, business model, law, security requirements or third-party services. The current version and effective date will be published on 99tools.tech.

Where required by law, or where a change materially affects existing users' rights, we will provide additional notice before the change takes effect.

20. Contact

99tools

Legal entity: Individual Entrepreneur Kuznets O.S. (FOP Kuznets O.S.)

Country of registration: Ukraine

Registered/business address: Kharkiv, Traktorobudivnykiv Avenue, 138

Technical support: support@99tools.tech

General inquiries: info@99tools.tech

Phone: +380 98 348 6518

Website: 99tools.tech